It is important that you read all the terms of sale carefully. In most cases, you are purchasing custom made clothing which cannot be cancelled once begun or returned after purchase is complete. If you have questions about anything, please feel free to email at any time.
Paying your deposit indicates you have read and agree to all the below terms.
RUSH ORDERS: Any orders for custom made clothing to be completed in less than 12 weeks will incur a minimum $100 rush fee. If express or overnight shipping is required, additional shipping charges may also be added.
DEPOSIT: A $100 project deposit may be used to initially secure a slot on my calendar. A 50% non-refundable deposit is required to begin the project and must be paid at least 10 weeks prior to due date or you may lose your place on the calendar.
PAYMENT: Most forms of payment are accepted via PayPal, Venmo and Zelle. If you'd like to pay via personal check, we can work something out there as well. Money may be sent in more than one payment, however, full payment must be received before items are shipped.
RETURNS: Because each piece is made specifically for you, following your particular tastes and measurements, there are ABSOLUTELY NO RETURNS ON CUSTOM-MADE items.
SHIPPING: Each order is entered into my schedule as it is accepted. As a result, shipping dates vary according to the number of orders previously scheduled. Christmas, Halloween and Spring are the busiest times, so please plan accordingly.
If you have a particular "no later than" date, PLEASE make sure you include that with your order. I will try to accommodate all requests and will notify you if it is not possible to meet your deadline. As a general rule, allow at least 12 weeks for delivery of custom made items. But check my current turn-around times to be sure. If any items are delayed, you will be notified as soon as possible. Be sure to include address, phone number and email with order. Shipping/handling/insurance starts at $8.50 and goes up depending on the weight of your total items. Insurance is extra and at the customer's expense, please let me know if you would like to add insurance. All orders are shipped USPS Priority unless otherwise noted or requested.
INTERNATIONAL ORDERS: Please inquire about additional postage and VAT fees.