It is important that you read all the terms of sale carefully. In most cases, you are purchasing custom-made clothing, which cannot be canceled, refunded, or returned. If you have questions about anything, please feel free to email me at any time.
Paying your deposit indicates you have read and agree to all the below terms.
DEPOSITS & PAYMENTS:
- 25% non-refundable deposit is required to secure your commission completion date on my project calendar.
- 50% of payment (and all fabric/pattern/notions) must be received at least 10 weeks prior to the due date, or your completion date may shift.
- Additional payments may be sent in as you like.
- 100% of the payment must be made prior to shipment.
FORMS of PAYMENT: Most forms of payment are accepted via my shop Invoicing, PayPal, Venmo, and Zelle. If you'd like to pay via personal check, please contact me at BeespokeVintage@gmail.com.
SHIPPING: Each order is entered into my calendar as it is accepted. As a result, shipping dates vary according to the number of orders previously scheduled. Christmas, Halloween, and Spring are the busiest times, so please plan accordingly.
If you have a particular "no later than" date, PLEASE make sure you include that with your order. I will try to accommodate all requests and will notify you if it is not possible to meet your deadline. As a general rule, allow at least 12 weeks from the date of deposit payment and fabric receipt for shipment of custom-made items. If any items are delayed, you will be notified as soon as possible.
INTERNATIONAL ORDERS: Please inquire about additional postage and VAT fees.
RUSH ORDERS: Any orders for custom-made clothing to be completed in less than 12 weeks will incur a minimum $100 rush fee. If express or overnight shipping is required, additional shipping charges may also be added.
CANCELATIONS/RETURNS/REFUNDS: Because each piece is made specifically for you, following your particular tastes and measurements, there are ABSOLUTELY NO RETURNS OR EXCHANGES.